Personal Information We Process

We may collect or process the following types of personal information about you. The specific personal information we collect about you will vary depending on how you interact with us.

• Contact information and personal identifiers, such as your name, address, email address, telephone number, and username or social media handle.
• Device identifiers, such as your MAC address, IP address, cookies, or other online identifiers.
• Demographic information, such as your age, sex, ethnicity, and gender.
• Physical characteristics, such as your hair type and color, skin type, and eye color.
• Biometric information, such as facial geometry if you use certain of our virtual try-on applications.
• Commercial information, such as products or services purchased, returned, or considered.
• Payment information, such as payment card details and billing address.
• Identity verification information, such as photo ID and authentication details.
• Online or network activity information, such as browsing and search history.
• Geolocation information, such as GPS coordinates or approximate location.
• Audio and visual information, such as call recordings and video surveillance.
• Professional or employment-related information, such as licenses or certifications.
• Health and medical information, such as skincare concerns and medical history.
• User Content, such as communications, photographs, videos, and reviews.
• Inferences drawn or created based on any of the above information.

How We Collect Personal Information

We may collect personal information from various sources:

• Directly from you when you shop, contact us, or participate in events.
• From friends or family through gift referrals.
• Via cookies, pixel tags, and similar technologies on our websites and emails.
• Through in-store technologies like surveillance and call recording.
• From service providers and business partners.
• From social media or other brands you interact with.

How We Use Personal Information

• To provide products and services and manage accounts.
• To communicate and respond to inquiries.
• To run events, contests, and promotions.
• For marketing, advertising, and personalized messages.
• To operate and improve our websites and apps.
• For analytics, quality assurance, and business functions.
• To prevent fraud and ensure security.
• To audit interactions and measure effectiveness.
• To identify and fix technical issues.

How We Share Personal Information

• With our brands and affiliates for service and marketing.
• With service providers under confidentiality agreements.
• In corporate transactions like mergers or acquisitions.
• With advertising partners for targeted ads.
• When required by law or with your consent.

How You Control Your Personal Information

• Data Subject Rights: Access, correct, delete, or port your data.
• Marketing Preferences: Opt-out of marketing communications.
• Device & Browser: Manage location and notification settings.
• Cookie Preferences: Adjust via browser or website links.

How to Contact Us

For questions or requests, please contact us via our Privacy Request Portal or email at sales3@kingpackage.com.cn.